Support
A real person reads every message. Tell us what you were doing and what you expected, and include the email you signed up with.
Contact us
Email support@getconsistency.app. Never send your password; we will never ask for it.
Subscription and billing
Payments are handled by Apple and Google, so you manage them there.
- iPhone: Settings, tap your name, Subscriptions, Consistency. Cancel or change plan here.
- Android: Google Play, your profile picture, Payments & subscriptions, Subscriptions, Consistency.
- You keep access until the end of the period you paid for. Refunds are decided by Apple or Google.
- Switched phones? Open the app and use “Restore purchases” on the plan screen.
Sign-in problems
Use “Forgot password” on the sign-in screen to get a reset link by email. If you signed up with Apple or Google, sign in with the same one. If the email does not arrive, check spam and then write to us.
Your data
- Export: Account, Privacy & data, Export my data.
- Delete a business: Account, Privacy & data, Delete a business.
- Delete your account: see how to delete your account.
Connectors and browser checks
If a check says it needs you to sign in again, the other site logged you out. Open the check in the app and sign in once more; we never see your password. If a connector keeps failing, disconnect it and connect it again, and tell us which one it was if that does not help.